Living in your home: rent, pets and your rights

Your tenancy

Most private tenancies in England became assured periodic tenancies on 1 May 2026. They run on a rolling basis – for example monthly – with no end date. If your agreement has an end date, that date no longer applies.

If you already had a written tenancy agreement, you do not need a new one. Your landlord or letting agent must give you the government's Renters' Rights Act Information Sheet explaining the changes.

Paying rent and rent increases

Pay your rent in full and on time, in the way your tenancy agreement sets out. If you are struggling, tell us early: the sooner we know, the more options there are.

Your rent can only go up once a year, and not in the first 12 months of a new tenancy. The landlord must use Form 4A and give you at least two months' notice. You can challenge a proposed increase that is above the market rent.

Asking to keep a pet

You can ask to keep a pet in the property. The landlord must consider your request and should give you a reason if they refuse. Ask us in writing, with details of the pet.

Changing your tenancy

If you want to change the tenancy – for example, to add or remove someone – ask us. A fee of up to £50 can be charged for the work, or more only if the reasonable costs are higher, with evidence.

Your deposit

Your deposit must be protected in a government-approved scheme within 30 days of being paid, and it stays protected for the whole tenancy. The deposits we register are protected with the Deposit Protection Service (DPS).

Visits

We may visit to check the property's condition or to arrange repairs. We agree visits with you in advance and treat your home with respect.

Repairs

Report repairs as soon as you notice them, especially damp, mould or anything that could affect your health. How to report a repair.

If something is not right

Tell us first and we will try to put it right. You can also use our complaints procedure, get free advice from Shelter or Citizens Advice, or contact Peterborough City Council, which has powers to act when landlords break the law.