How we work
How we work with landlords
Property management means collecting the rent, dealing with repairs and keeping both you and the tenant informed. This is the order things happen in.
From first contact
What happens, in order
Free rental valuation
You tell us about the property. We recommend an asking rent and explain how we reached it.
A clear proposal
We explain which service fits, what it includes and what it costs before you decide. No VAT is added.
Set-up
We prepare the property and paperwork, find and check the tenant, and set the tenancy up correctly.
Ongoing care
Rent is collected, a statement arrives each month and every repair follows the same five steps.
Your decisions
What stays with you
You own the property, so the important decisions stay yours. We give you the information to make them quickly. The four things we hold to are on our About page.
- Choosing the tenant for your home
- Approving repairs above an agreed limit – we ask you first, except in emergencies
- Agreeing any rent increase, which must follow the Form 4A process
- Deciding on requests to keep a pet, which must be considered fairly
Tenant care
Tenant care is part of property care
Tenants who know how to report a repair report it early, and small problems stay small. That is why every tenant gets one WhatsApp number and a plain explanation of what happens next.